Privacy policy
Last updated: October 27, 2026
Prestige Home Renovations, LLC (“Prestige Home Renovations,” “we,” “us”) operates prestigehrllc.com. This Privacy Policy explains what personal information we collect when you visit our website or make a purchase, how we use it, and the choices you have.
Information We Collect
Information you provide:
• Name, email address, phone number
• Billing and shipping addresses
• Order details and messages you send us through our contact form or by email
Payment information: Payments are processed by Shopify and its payment partners. We do not receive or store your full card number.
Information collected automatically:
• Device and browser type, IP address, approximate location
• Pages viewed, referring site and how you interact with our store
• Cookies and similar technologies (see below)
How We Use Your Information
• Process, fulfill, ship and track your orders
• Send order confirmations, shipping updates and responses to your questions
• Handle returns, refunds and customer service
• Detect and prevent fraud and protect our store
• Improve our website, products and customer experience
• Send marketing emails if you have opted in (you can unsubscribe at any time)
• Comply with legal obligations
How We Share Your Information
We do not sell your personal information. We share it only with service providers that help us run our business, including:
• Shopify — our e-commerce platform and checkout
• Payment processors — to process transactions
• Shipping carriers (USPS, UPS, FedEx) — to deliver your order
• Analytics and advertising partners — to understand site traffic and measure ads
We may also disclose information when required by law or to protect our rights and customers.
Cookies
We use cookies to keep your cart working, remember your preferences and understand how visitors use our store. You can control cookies through your browser settings; disabling them may affect store functions such as the cart and checkout.
Data Retention
We keep order information for as long as needed for our records, tax and accounting obligations, and to resolve disputes, unless you ask us to delete it where the law allows.
Your Rights and Choices
Depending on your state of residence, you may have the right to access, correct, delete or obtain a copy of your personal information, and to opt out of targeted advertising. To make a request, email info@prestigehrllc.com. We will verify your identity before responding.
Data Security
We use reasonable administrative, technical and physical safeguards, and our checkout runs on Shopify’s encrypted, PCI DSS-compliant platform. No method of transmission over the internet is completely secure.
Children’s Privacy
Our store is not directed to children under 13, and we do not knowingly collect their personal information.
Changes to This Policy
We may update this policy from time to time. The “Last updated” date at the top shows when it last changed.
Contact Us
Prestige Home Renovations, LLC
2242 20th St SW, Mason City, IA 50401, United States
Email: info@prestigehrllc.com · Phone: +1 641-450-8287